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The Walt Disney Company

Content compliance · Case study

Disney: label every video

Give every uploaded video its own audience review, a recorded decision and a confirmed platform setting.

By OneShot · Updated

Read the solution ↓

What the workflow produces

Audience label record
Video
Upload, channel, metadata and setting before review.
Criteria
Which child-directed criteria apply, with evidence.
Decision
Reviewer, label and reasoning.
Platform setting
Confirmed designation and date of the last re-audit.

The documented problem

In September 2025 the FTC announced that Disney would pay $10 million to settle allegations that it failed to properly label some videos it uploaded to YouTube as “Made for Kids”. The FTC alleged that Disney set the audience designation at the channel level, not for each video, and kept that approach after YouTube told it in mid-2020 that it had changed the designation on more than 300 Disney videos.

The proposed order requires Disney to establish a program to review whether videos posted to YouTube should be designated as made for kids. These are allegations resolved by settlement, not findings by a court. The OneShot workflow below is a proposed design for that kind of per-video review.

The OneShot solution

Audience labels decided per video

Give every video its own audience designation, decided against written criteria by a named reviewer and confirmed on the platform.

Work enters the queue
A new upload, a changed video, a platform notice about a designation or a scheduled re-audit.
Decision owner
Designated compliance reviewer
  1. 01

    Queue each video

    List every new or changed upload with its title, description, channel and current audience setting. Nothing is published under a channel default without its own entry.

  2. 02

    Prepare the review

    The OneShot agent compares each video with the company’s written criteria for child-directed content and notes which criteria appear to apply, with the evidence. It proposes a label; it does not set one.

  3. 03

    Get the reviewer’s decision

    Give the reviewer the proposal and its evidence. Record the decision and reasoning; route unclear cases and disputes about the criteria to legal.

  4. 04

    Confirm and re-audit

    Check that the platform setting matches the decision. Reopen a video when it is edited, when the platform changes its designation, or when a sampled re-audit disagrees.

What counts as complete

Each video has a recorded reviewer decision, and the platform setting has been confirmed to match it.

Decisions and exceptions

  • The agent proposes labels; the reviewer decides them.
  • Mixed-audience and borderline content goes to legal.
  • A change made by the platform is treated as a new review, not overwritten.

What to measure

  • Videos published without an individual review
  • Decisions overturned on re-audit
  • Time from upload to decision
  • Platform changes to designations

Establish the baseline and review period before launch. Compare completed cases, unresolved work and reviewer corrections against the same scope.

The agent’s tool basket

OneShot gives its agents the tools to analyze records, communicate, research and act on authorized business data. The platform carries the workflow from the first action through to the recorded result.

  • Video catalog and platform settings

    Read uploaded videos with their metadata and current audience setting; record the reviewer's label decision.

Workflow pricing

Scope the full workflow around your volume, business systems and required outcome.

Discuss workflow pricing →

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